Conversational AI Blog

(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI developer blog. As a developer advocate for Google, I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev

Work Smarter With Chat and Conversational AI

Work smarter with Chat and Conversational AI for Google Cloud On Air

Lee Boonstra

Lee Boonstra

Lee Boonstra is a conversational AI developer advocate and applied AI engineer at Google. In this role, she is focusing on Dialogflow, Contact Center AI & Speech technology. She is a public speaker and a published author.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.

My book

Omnichannel X

Lee Boonstra - Improve your customer care with Dialogflow @ OmniChannelX Event

WeAreDevelopers 2020 - Raise Your Voice!

Building a custom voice AI assistant with WebRTC, Dialogflow and Speech technology!

VOICE Global - Improve Your Customer Care

This recording I have made for VOICE Global conference. It’s a talk about improving customer c...

Dialogflow CX - the Future of Customer Car...

Talk “The Future of Customer Care” for Emerce Next 2020

Disclaimer: The opinions stated here are my own, not those of my company. - 2021 ® Lee Boonstra