Conversational AI Blog

(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev
The Definitive Guide to Conversational AI With Dialogflow & Google Cloud. for Building Complex Chatbots, Voicebots and Telephony Agents.

The Definitive Guide to Conversational AI ...

After I wrote my first book (Hands-on Sencha Touch 2 — O’Reilly), people always asked me if I would ever write another book. Especially, when I started to get expertise in conversational AI. I never said ‘never’, but I knew it would probably eat a lot of my time. Fast forward to February 2020, the whole world looked a lot different, and due to COVID-19, I had to cancel all my trips. Suddenly, I had a lot of extra time, plans for a book about chatbots became real! So I started to write…

There aren’t that many books about conversational AI for technical practitioners on the market, and I wanted to write this especially for enterprise users. Thus UX designers/linguists, web/conversational bot engineers, chatbot architects but also back-end developers, project managers and business decision makers that are working on complex conversational projects. Far beyond the ‘hello world examples’, as those are the real-world use cases that I see in my day to day life, while working for Google as a developer advocate and applied AI engineer focussing on Conversational AI.

Today, I am excited to announce with you that my book:

The Definitive Guide to Conversational AI With Dialogflow and Google Cloud (Build Advanced Enterprise Chatbots, Voice, and Telephony Agents on Google Cloud) has been released by Apress / Springer this week!

ISBN 978–1–4842–7014–1 & ISBN 978–1–4842–7013–4

Lee Boonstra

Lee Boonstra

Lee Boonstra is a software engineer and advocate for the Cloud office of the CTO at Google, a diverse team of highly experienced engineers and technologists, working on behalf of the Cloud CEO, whose mission is to foster market-disrupting collaborative innovation between Google and the world's most ambitious organizations. Expertise in AI & Voice, Lee is a public speaker and a published author for O'Reilly and Apress.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.

My book
Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra