Conversational AI Blog

(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev
Create High-Quality Chatbots by Making Use of Agent Validation, an Out of the Box Review Feature.

Create High-Quality Chatbots by Making Use...

Dialogflow provides a validation feature. Agent validation results are available automatically whenever agent training is performed and completed. You can access the results of validation from either the Dialogflow Console or the API.

Lee Boonstra

Lee Boonstra

Lee Boonstra is a software engineer and advocate for the Cloud office of the CTO at Google, a diverse team of highly experienced engineers and technologists, working on behalf of the Cloud CEO, whose mission is to foster market-disrupting collaborative innovation between Google and the world's most ambitious organizations. Expertise in AI & Voice, Lee is a public speaker and a published author for O'Reilly and Apress.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.

My book
A Simple Solution for Fetching Data From a Headless CMS in a Dialogflow Chatbot

A Simple Solution for Fetching Data From a...

I often get the question, why does Dialogflow not have a CMS? So non-techy people can modify w...

How to Build Chatbots for Hangouts / Google Chat With Dialogflow by Using Custom Payloads and Cards.

How to Build Chatbots for Hangouts / Googl...

The Dialogflow Hangouts integration lets you create bots you can include in one-on-one chats a...

Hands-On: Create a TV Guide Action for the...

Type: Workshop
Time: 2 hours - 4 hours

by Lee Boonstra in Videos on

Google Cloud Next London Teaser

At the Google Cloud Next event in London, I presented my customer care solution during the dem...

Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra