Conversational AI Blog

(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev

Improve Your Customer Care by Building an ...

Type: Keynote / Breakout Talk
Time: 25min - 50min
Level: Beginners
Audience: Decision makers, Conversational AI practitioners, Developers

Lee Boonstra

Lee Boonstra

Lee Boonstra is a software engineer and advocate for the Cloud office of the CTO at Google, a diverse team of highly experienced engineers and technologists, working on behalf of the Cloud CEO, whose mission is to foster market-disrupting collaborative innovation between Google and the world's most ambitious organizations. Expertise in AI & Voice, Lee is a public speaker and a published author for O'Reilly and Apress.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.

My book
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Lee @ De Dataloog (Dutch) Podcast - Cloud ...

De Dataloog podcast interviewed me at the Google Cloud Summit 2019 in Amsterdam RAI.

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Hoe voice de verzekeringswereld verandert....

A few weeks ago I recorded a (Dutch) video/webinar together with Continue Reading

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Customer Stories: AI in Financial Services

At the Google Cloud Summit event in Paris, I presented the Video Intelligence API for 3000+ IT...

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Google Cloud Next London Teaser

At the Google Cloud Next event in London, I presented my customer care solution during the dem...

Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra