Name: Hands-on Sencha Touch 2
Author: Lee Boonstra
ISBN: 9781449366520

Videos Mar 24th 2022

CCaaS Hands-on Demo of CCAI Platform

Are you super excited about our latest announcement about our new Contact Center AI Platform (CCaaS) created in partnership with ujet.cx Were you not able to make it to Enterprise Connect and sad you missed our booth? I created a hands-on demo of CCAI platform so everyone can see it in action - whether you’re at the conference or not!

Check it out here and let me know what you think!

Lee Boonstra

Lee Boonstra (they/them) has been a presence in the tech world since 2007, wearing many hats from AI software engineer to prompt engineer, web developer to technical trainer, and developer advocate.

With eight years of experience at Google (and AI) under their belt, they now hold the role of AI Software Engineer (SWE) at the Google Cloud office of the CTO. Leading innovation projects, Lee aims to disrupt markets and foster collaboration globally. Their expertise in Conversational and Voice technology, alongside (Generative) AI, has led to recognition as a respected public keynote speaker and published author for O’Reilly and Apress. Lee eases tech headaches and celebrates those light bulb moments.

Lee has written the Google/Kaggle Prompt Engineering whitepaper and two books: "Hands-on Sencha Touch 2" (O'Reilly) and their more recent work, "The Definitive Guide to Conversational AI with Dialogflow and Google Cloud" (Apress).