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Engineering Blog

(Beginner) Tutorials, Guides and FAQs on Prompt Engineering, Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI, prompt engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev
Orchestrate Multiple Sub Chatbots From One Chat Interface by Using the Mega Agent Feature in Dialogflow

Orchestrate Multiple Sub Chatbots From One...

Dialogflow has the Mega Agent feature. (At the time of writing, this feature is still in beta but ready to use.) This feature allows you to connect various sub Dialogflow agents to one single Dialogflow agent which is connected to your integration channels, so your users can interact with one chatbot interface instead of many.

Lee Boonstra

Lee Boonstra

Lee Boonstra (they/them) has been a presence in the tech world since 2007, wearing many hats from software engineer to prompt engineer, web developer to technical trainer, and developer advocate.

With eight years of experience at Google under their belt, they now hold the role of SWE Tech Lead at the Google Cloud office of the CTO. Leading innovation projects, Lee aims to disrupt markets and foster collaboration globally. Their expertise in Conversational and Voice technology, alongside (Generative) AI, has led to recognition as a respected public keynote speaker and published author for O’Reilly and Apress. Lee eases tech headaches and celebrates those light bulb moments.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

My book
Create High-Quality Chatbots by Making Use of Agent Validation, an Out of the Box Review Feature.

Create High-Quality Chatbots by Making Use...

Dialogflow provides a validation feature. Agent validation results are available automatically...

Mastering Auto Speech Adaptation in Dialogflow for Voice Agents

Mastering Auto Speech Adaptation in Dialog...

Auto speech adaptation improves the speech recognition accuracy of your Dialogflow voice agent...

A Simple Solution for Fetching Data From a Headless CMS in a Dialogflow Chatbot

A Simple Solution for Fetching Data From a...

I often get the question, why does Dialogflow not have a CMS? So non-techy people can modify w...

How to Build Chatbots for Hangouts / Google Chat With Dialogflow by Using Custom Payloads and Cards.

How to Build Chatbots for Hangouts / Googl...

The Dialogflow Hangouts integration lets you create bots you can include in one-on-one chats a...

Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra