Engineering Blog

(Beginner) Tutorials, Guides and FAQs on Prompt Engineering, Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI, prompt engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev
Demystifying Prompt Engineering for the Enterprise

Demystifying Prompt Engineering for the En...

Prompt engineering for business applications isn’t as simple as asking a question. It’s a complex process that requires careful planning and continuous refinement, especially when you want your model to do things like summarize reports, extract insights from conversations, or answer questions based on a large knowledge base. Over the past couple of years, as a Software Engineer for the innovation factory within Google Cloud Office of the CTO, I’ve been knee-deep in prompt engineering for major business use cases, working on large innovation projects for a selection of clients, including automating drive-thru orders at Wendy’s.

Lee Boonstra

Lee Boonstra

Lee Boonstra (they/them) has been a presence in the tech world since 2007, wearing many hats from software engineer to prompt engineer, web developer to technical trainer, and developer advocate.

With eight years of experience at Google under their belt, they now hold the role of SWE Tech Lead at the Google Cloud office of the CTO. Leading innovation projects, Lee aims to disrupt markets and foster collaboration globally. Their expertise in Conversational and Voice technology, alongside (Generative) AI, has led to recognition as a respected public keynote speaker and published author for O’Reilly and Apress. Lee eases tech headaches and celebrates those light bulb moments.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

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Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra