Conversational AI Blog

(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev
The Definitive Guide to Conversational AI With Dialogflow & Google Cloud. for Building Complex Chatbots, Voicebots and Telephony Agents.

The Definitive Guide to Conversational AI ...

After I wrote my first book (Hands-on Sencha Touch 2 — O’Reilly), people always asked me if I would ever write another book. Especially, when I started to get expertise in conversational AI. I never said ‘never’, but I knew it would probably eat a lot of my time. Fast forward to February 2020, the whole world looked a lot different, and due to COVID-19, I had to cancel all my trips. Suddenly, I had a lot of extra time, plans for a book about chatbots became real! So I started to write…

There aren’t that many books about conversational AI for technical practitioners on the market, and I wanted to write this especially for enterprise users. Thus UX designers/linguists, web/conversational bot engineers, chatbot architects but also back-end developers, project managers and business decision makers that are working on complex conversational projects. Far beyond the ‘hello world examples’, as those are the real-world use cases that I see in my day to day life, while working for Google as a developer advocate and applied AI engineer focussing on Conversational AI.

Today, I am excited to announce with you that my book:

The Definitive Guide to Conversational AI With Dialogflow and Google Cloud (Build Advanced Enterprise Chatbots, Voice, and Telephony Agents on Google Cloud) has been released by Apress / Springer this week!

ISBN 978–1–4842–7014–1 & ISBN 978–1–4842–7013–4

Lee Boonstra

Lee Boonstra

Lee Boonstra is a software engineer and advocate for the Cloud office of the CTO at Google, a diverse team of highly experienced engineers and technologists, working on behalf of the Cloud CEO, whose mission is to foster market-disrupting collaborative innovation between Google and the world's most ambitious organizations. Expertise in AI & Voice, Lee is a public speaker and a published author for O'Reilly and Apress.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.

My book
Mastering Auto Speech Adaptation in Dialogflow for Voice Agents

Mastering Auto Speech Adaptation in Dialog...

Auto speech adaptation improves the speech recognition accuracy of your Dialogflow voice agent...

Raise Your Voice

Type: Keynote / Breakout Talk
Time: 25min - 50min

Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra