Conversational AI Blog
(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.
Welcome to my conversational AI engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.
Is Dialogflow HIPAA Compliant?
Yes. Health Insurance Portability and Accountability Act (known as HIPAA, as amended, including by the Health Information Technology for Economic and Clinical Health — HITECH — Act), Google Cloud Platform supports HIPAA compliance, and so does Dialogflow Essentials pay as you go and Dialogflow CX.
When creating or updating Dialogflow Agents, be sure to avoid including PHI or security credentials anywhere in your agent definition, including Intents, Training Phrases and Entities.
You can read more about HIPAA compliance at: https://cloud.google.com/security/compliance/hipaa/
Lee Boonstra
Lee Boonstra is a software engineer and advocate for the Cloud office of the CTO at Google, a diverse team of highly experienced engineers and technologists, working on behalf of the Cloud CEO, whose mission is to foster market-disrupting collaborative innovation between Google and the world's most ambitious organizations. Expertise in AI & Voice, Lee is a public speaker and a published author for O'Reilly and Apress.
Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.
Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.
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