Conversational AI Blog

(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.

Welcome to my conversational AI engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.

—Lee Boonstra, www.leeboonstra.dev
by Lee Boonstra in FAQs on

When Should I Use Dialogflow Essentials vs...

When you are a freelancer, start-up, or small business, when you are building a single chat or voice bot, for example, for the Google Assistant or building an FAQ bot, Dialogflow Essentials might be a better choice for you. This tool is often chosen for its simplicity.

Lee Boonstra

Lee Boonstra

Lee Boonstra is a software engineer and advocate for the Cloud office of the CTO at Google, a diverse team of highly experienced engineers and technologists, working on behalf of the Cloud CEO, whose mission is to foster market-disrupting collaborative innovation between Google and the world's most ambitious organizations. Expertise in AI & Voice, Lee is a public speaker and a published author for O'Reilly and Apress.

Lee Boonstra

Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.

Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.

My book
by Lee Boonstra in FAQs on

What Is Dialogflow CX?

Dialogflow CX is a bot builder platform which empowers your team to accelerate creating enterp...

by Lee Boonstra in FAQs on

Who Uses Dialogflow?

Companies using Google Dialogflow include: Verizon, CNBC, CNN, DPD, Giorgio Armani, Mercedes, ...

Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra