Is Dialogflow HIPAA Compliant?

on by Lee Boonstra in FAQs

Yes. Health Insurance Portability and Accountability Act (known as HIPAA, as amended, including by the Health Information Technology for Economic and Clinical Health — HITECH — Act), Google Cloud Platform supports HIPAA compliance, and so does Dialogflow Essentials pay as you go and Dialogflow CX.

When creating or updating Dialogflow Agents, be sure to avoid including PHI or security credentials anywhere in your agent definition, including Intents, Training Phrases and Entities.

You can read more about HIPAA compliance at: https://cloud.google.com/security/compliance/hipaa/

Disclaimer: The opinions stated here are my own, not those of my company. - 2022 ® Lee Boonstra