(Beginner) Tutorials, Guides and FAQs on Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.
After I wrote my first book (Hands-on Sencha Touch 2 — O’Reilly), people always asked me if I would ever write another book. Especially, when I started to get expertise in conversational AI. I never said ‘never’, but I knew it would probably eat a lot of my time. Fast forward to February 2020, the whole world looked a lot different, and due to COVID-19, I had to cancel all my trips. Suddenly, I had a lot of extra time, plans for a book about chatbots became real! So I started to write…
There aren’t that many books about conversational AI for technical practitioners on the market, and I wanted to write this especially for enterprise users. Thus UX designers/linguists, web/conversational bot engineers, chatbot architects but also back-end developers, project managers and business decision makers that are working on complex conversational projects. Far beyond the ‘hello world examples’, as those are the real-world use cases that I see in my day to day life, while working for Google as a developer advocate and applied AI engineer focussing on Conversational AI.
Today, I am excited to announce with you that my book:
The Definitive Guide to Conversational AI With Dialogflow and Google Cloud (Build Advanced Enterprise Chatbots, Voice, and Telephony Agents on Google Cloud) has been released by Apress / Springer this week!
ISBN 978–1–4842–7014–1 & ISBN 978–1–4842–7013–4
Lee Boonstra is a conversational AI developer advocate and applied AI engineer at Google. In this role, she is focusing on Dialogflow, Contact Center AI & Speech technology. She is a public speaker and a published author.
Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.
Lee lives in Amsterdam, the Netherlands, and is a rainbow mommy.