Dialogflow CX - Accelerate Building Enterprise-Level Conversational Experiences
Lee Boonstra is speaking at conversational conference about the next generation of converational AI.
Dialogflow CX is a separate product that will coexist with Dialogflow Essentials. When you are an enterprise customer building a large & complex chatbot platform or contact center customer experience when data regionalization is crucial for you (because of GDPR) or your conversation requires lots of turn-taking turns and dialogue branches, Dialogflow CX is the tool to use.
About the Author
Lee Boonstra is an AI Software Engineer & Advocate in the Google Cloud Office of the CTO (Applied Innovation Factory). They specialize in secure multi-agent systems, frontier LLMs, and voice technology. Lee is the author of reference books for O'Reilly and Apress, and the viral Kaggle/Google Prompt Engineering whitepaper.