External Blogs & Articles
- Articles on cloud.google.com
01-2022 | Google | Podcast: Monitor your conversations, get started with CCAI Insights
10-2021 | Google | Next Reaction: Monitor your conversations, get started with CCAI Insights
01-2019 | Google | A simple blueprint for building AI-powered customer service on GCP
- Article on voicebot.ai
02-2021 | Voicebot | The Importance Of Conversational Analytics: 3 Metric Types to Consider
- Various official Sencha blogs
2016 | Sencha | Link
- .Net Magazine #247 - Sencha Touch tutorial
10-2013 | Future Plc
About the Author
Lee Boonstra is an AI Software Engineer & Advocate in the Google Cloud Office of the CTO (Applied Innovation Factory). They specialize in secure multi-agent systems, frontier LLMs, and voice technology. Lee is the author of reference books for O'Reilly and Apress, and the viral Kaggle/Google Prompt Engineering whitepaper.